The administration of your hosting account is done through the AlternC interface. This is where you can change most passwords, such as those for email accounts, mailing lists, ftp accounts, databases, etc. It will also allow you to modify your password for logging into Alternc - but only if you are already able to log-in.
If you have lost your AlternC password, ask for a new one by email or by calling 514-387-6262. In order to verify your identity, we will ask you to provide the number of the last bill you recieved and the amount.
Attention: sending a password by email represents a significant security risk. This is why we will ask you to modify your password if we send it to you by email. To do so, click on AlternC configuration, in the Administration section of the main AlternC navigation menu.